COVID-19 Update

Update, March 28, 2020


To all who are sewing for the health care industry -
 THANK YOU!!!

We have been overwhelmed by the number of people who have "suited up" to sew masks, gowns and manufacture face shields during this global pandemic.  You are the heroes behind the front line heroes.

We are expecting a truckload of elastics this week, and we will fill the oldest orders first.  After all the orders have been filled, we will update the website with any excess stock so you can order if you need to.

We are also working on getting additional supplies of flannel, Kona cotton and serger threads to what we already have on the shelves.  If you need larger quantities, please use the contact us form on our site to let us know what you are making so we can offer in-stock alternatives if we do not have the item you want in stock.



Update, March 20, 2020

The State of Illinois is asking people to shelter in place (Stay-at-home order) in an attempt to flatten the curve of the COVID19 pandemic. 

The owners of Vogue Fabrics will continue to fill online orders on an as needed basis, especially for hospitals, organizations, and people sewing masks and gowns for health care workers, as well as fleece blankets for the displaced homeless, and other such causes.  Starting Sunday, March 22, there will be NO walk-in business at either of our locations.  All orders must placed online and will be shipped. Limited Pick Up options will be available at the warehouse on Hartrey. 

Thank you for your patience and understanding.  We wish you all the best of health. - The Sussman Family



Update, March 18, 2020

Dear Valued Customers,

Vogue Fabrics is closely monitoring developments and recommendations on COVID-19 from the CDC, federal, state and local agencies, and other health organizations, and we are actively following those guidelines to the best of our abilities. We care about our employees and their families, as well as our customers, their families, and members of our communities. As this situation evolves we are striving to make good decisions that will help keep all of us safe.

We are keeping our employees informed and encouraging them to closely monitor their own health and well-being; while being vigilant about frequent hand washing and all the other recommendations from the CDC. In both of our facilities, we are taking steps to clean, sanitize, and provide the appropriate supplies needed.

Any staff member who has requested time-off for child care, elder care, or out of an abundance of caution has been granted a leave of absence without question.  For those who rely on a paycheck and are in good health, we are remaining open to fill phone and internet orders, and provide needed assistance.

If you are hunkering down for #i-SEW-lation, we offer shipping for online and phone orders, as well as in-store pick up.  Our warehouse can also offer curb-side pickup for those who request it and order ahead online.  We will call you when the order is ready for pick up.  

If you need a rush order, please contact us prior to placing the order.  We will do a stock check and let you know when we estimate the order will be shipped.

Our Vogue Fabrics Catalog division is filling orders as quickly as possible, but we request you allow extra time for processing while we work with fewer staff members on site.  With fewer Customer Service reps to answer phones, please use the Contact Us form whenever possible and we will continue to answer emails through the night and weekend to best serve you.

In the effort to minimize our social impact and maximize effect on social distancing we have done the following:
1.       Suspended all current sewing classes. Current registrants have been contacted.
2.       Postponed all future sewing classes.
3.       Cancelled our yearly March Store Sales Event.
4.       Canceled travel to upcoming trade shows.
5.       We are monitoring the situation and are evaluating the May 15-16 WH Sale for postponement .

This is a challenging time for all of us and we are committed to making the right choices to minimize the impact this virus is having on our world, while continuing to provide you, our valued customers, with the service our business was built on. Thank you for your past and continued support.

Sincerely,
The Sussman Family