Return Policy

We are implementing a limited time restriction of our return policy on orders placed during this crisis. We will evaluate the requests for returns on a case by case basis. We will not be able to honor the 100% Satisfaction Return Guarantee on all orders placed with us during this time. 

Please contact us prior to returning an item so we can give you the best advice - and remember that we offer swatches so you can feel the fabric and see the color before investing in yardage.

Please keep in mind that most orders are custom cut to your specifications and every attempt is made to ship 1st quality goods in a timely manner.  

Please give us your correct contact information in case there is a problem with your order so we can contact you promptly.  

All Wholesale Orders  ---  If return is accepted the 20% restocking fee will be deducted from your return credit. No exceptions. 

International Orders:  There is a conversion fee charged by your credit card company when you charge and where we refund.  Please contact us before you order to confirm we have your item in stock.  Your card is charged at the time of purchase, and we would like to avoid any loss you may incur from your credit card company should we have to cancel and refund the order. 

• If we have made an error with your order or you have received damaged fabric, please call our toll-free "Swatch-Line" 1-800-433-4313, and one of our representatives will assist you.
• Please recognize that all computer monitors are different and colors can be different from actual fabrics. We highly recommend if fabric color is paramount, you request a swatch before buying.
• If you have a question about a fabric or pattern, please contact us before you make your purchase. We work right here with the fabrics, so we can provide helpful answers to questions on color, weight, patten yardage requirements, etc...
• If you have a problem with your order and wish to return your order, you have 30 days after receiving your package to contact us. Please contact us first before attempting to return.
• Do not return any items if it has been longer than 30 days.
• Opened notions packages are not returnable.
• Scissors are not returnable.
• Fabrics must be uncut and unwashed. Fabrics damaged due to improper care are not returnable.
• You will receive a full refund for the fabric or items, except for a 20% loss on bridal fabrics, bridal laces, pleated panels, wholesale orders, and home dec fabrics.
• Do not return fabrics COD, as the package will be refused.
• Refused and unclaimed packages will be handled as a return. As a result, you will be only be entitled to a refund minus the total shipping fees on both legs of the shipping process. As a result, the return shipping fees we incur will be deducted from the merchandise credit that will be issued.
• If your package is compromised or damaged you should have the carrier return it to us as a damaged package.  We take great care packaging your orders to protect your merchandise from the elements and the hazards of transit.  Safe delivery of the package is the responsibilty of the carrier once the package leaves our facility.  If they have damaged the package in transit you can either try to file a claim with them, or have them return the damaged package and its contents to us and we will replace the contents if they are still in stock.
• Canceling an In-Store Pick-up.  If you cancel an order that has been processed for "In Store Pick Up", there is a 20% Restocking fee that will be deducted from your refund.  

Wholesale Orders:

• There will be a 20% restocking fee for all returned rolls of fabric, elastic or trims.
• Wholesale rolls must be unused and returned in good condition within 30 days of original order for credit to apply.  If there was tape on the fabric indicating the starting yardage, that tape must be on the bolt when it is returned to us.
• Customer is responsible for return shipping charges on all returns.
• Shipping charges will not be credited on returns. Please select carefully before ordering. Colors may vary based on the interpretation of your computer monitor.
• Please allow for a 1% to 2% mill shortage on posted yardages. Also when ordering more than 17 yards fabric rolls may have been spliced together at mill.  If you have concerns, please make note in the customer notes box of the checkout.
• Splices and seams are not considered flaws. We make every attempt to send full unspliced fabrics, but some fabric collections are uninspected rolls sent to us directly from the mill and may contain imperfect spices or filling changes. These are not flaws and are considered part of the weaving process. Small catches or tears to the salvage and dirt on the butt bolt ends are also not considered flawed.
• Vogue Fabrics is not responsible for inaccurate color matching based on the colors shown on your monitor. For truest color match please request color samples prior to ordering.

Return Address:

Vogue Fabrics: Returns

618 Hartrey Ave.

Evanston, IL. 60202

*Seconds are a term used for damaged or used short remnants from a cutter, manufacturer, or designer. These fabrics usually have flaws or are damaged in some way.

Catalog Cancelations:

When you purchase a 1 or 2 year subscription to the catalog, the implied value is $5 per catalog.  You also receive either $10 or $25 in Loyalty points used as merchandise credit, deducted automatically from qualifying orders, up to $10 per order.  If you cancel a subscription, and none of the loyalty points have been used, you will receive a refund for the issues you did not receive.  If you cancel a subscription and have already used the loyalty points, you will receive a refund for the balance of the subscription less the points used. A refund may come in the form of a check or loyalty points.